Marketing & advertising
Your listing goes out on the major rental sites, Kijiji, social media and our own site. Local realtors and relocation companies send us tenants too.
For landlords
You bought the property. We'll run it.
Owning a rental should not feel like a second job. Since 2011 we've managed homes across Kitchener, Waterloo and Cambridge for owners who would rather read a monthly statement than chase a missed payment.
What's included
Everything between "for rent" and "renewed again".
Tenant screening
Credit check, employment verification, a sensible debt ratio, and phone calls to the current and previous landlord. When something feels off, we interview.
Rent collection
Rent comes in, you get paid, and you see where every dollar went. If a payment is missed, our collections process starts on day three.
Maintenance
Tenants submit work orders in writing and hear back within 24 hours. Our contractors quote larger jobs so you're never surprised by an invoice.
Inspections
A walkthrough every four months, plus an annual safety inspection by a third-party contractor: smoke and CO detectors, railings, furnace, roof and basement.
Legal & compliance
N4s, N8s, Landlord and Tenant Board filings, licensing requirements. We prepare the documents and follow the Residential Tenancies Act to the letter.
When rent doesn't arrive
A process, not a panic.
If rent hasn't landed by the third of the month, we serve an N4, the formal notice for non-payment. Most tenants pay within its deadline. We keep calling, emailing and visiting several times a week until the matter is settled, and if we can't reach them we call the references and employer from their application.
You hear from us within ten days of the first, sooner if you ask. If it comes to a hearing, we file with the Landlord and Tenant Board and bring in a paralegal at rates we've negotiated down over years of working together.
Getting started
Four steps, no lock-in.
- 1
Say hello
Message us on WhatsApp or call the office. Tell us about the property and what you want out of it.
- 2
Walkthrough and rent assessment
We visit the unit, flag anything that needs attention before listing, and tell you what it will realistically rent for.
- 3
Listing and screening
Photos go up, applications come in, and we screen until we find a tenant we'd put in our own property.
- 4
Ongoing management
From move-in day, we run the property and you read the reports. Call anytime; it's still your building.
The management agreement itself is plain: no set term, every fee listed in writing, and either side can end it with thirty days' written notice. If you're comparing companies, ask each one for the same thing.