Every home we manage comes with the same deal: a clear lease, rent you can pay online, maintenance requests answered within 24 hours, and an emergency line that picks up at 3 a.m.
We screen every application the same way: a credit check, employment verification, and a call to your current and previous landlords. Sometimes we'll ask to meet you. None of it is personal. It's how we keep buildings full of neighbours who pay on time and treat the place well, which is exactly what you want from the unit next door.
Have your ID, proof of income and references ready and the process moves quickly.
Rent, lease renewals and maintenance requests are all handled online. Submit a work order in writing and someone follows up within 24 hours. Real emergencies, like a burst pipe or no heat in winter, skip the queue entirely: call the emergency line, any hour, any day of the year.
We visit each property for a walkthrough every four months and a safety inspection once a year. You'll always know we're coming.
No heat, flooding, or anything that can't safely wait gets immediate attention. Everything else goes through a written work order, and we're quick with those too.
Any increase follows the guideline in Ontario's Residential Tenancies Act, with proper written notice. No surprises on the first of the month.
Thinking of subletting? Talk to us first. There's a proper agreement for it, and we'll walk you through what the lease and the law require.
We coordinate move-outs and cleanings so handover day is orderly and your deposit questions get straight answers.
